SALEM in Raiffeisenbank, a.s.

" It is incredible how SALEM - that is our name for Microsoft Dynamics CRM - has enabled us to shorten the time necessary for collecting complete and correct information on all Treasury clients. We have all the information in one place (all current account balances, all used and approved credit limits, all the client´s authorized employees and all confirmation details) and thus, new possibilities for increasing productivity and growth dynamics throughout the bank have been opened. When this application went live, it showed us where we had reserves and which operation and data loss risks had threatened the bank. In ´SALEM´, the Treasury Sales Department acquired a powerful sales support tool which minimizes risk and maximizes the volume of concluded deals. The migration of data during project implementation showed that we had great problems with the purity and consistency of the data we had maintained on Treasury clients. Now, this is a thing of the past, and with ´SALEM´ we can rely 100% on client TMA. When entering the system, the data is not only thoroughly checked in many processes - including a check for duplicity - but it is also ´actual´ because it is transmitted online from the other bank systems. Last but not least, I would like to thank LLP Prague - our supplier - for their excellent and professional approach to the implementation of the system, and for their management of the whole project - all agreed terms and planned budgets were kept." 

                                                                                                              Pavel Truchlý, Raiffeisenbank, a.s.